Get In Touch
Send us an email
We will try our best to reply your inquiry and provide satisfactory solution. Your comments and feedback are very important to us and help us to continuously improve and enhance the quality of our services.
Live Help
Phone: +1 214-607-7425
3412 Jasmine Ln, Rowlett, TX 75089,
United States
We'd love to hear from you.
Whether you have a question about an order, need help choosing the right size, or simply want to learn more about our products, our customer support team is here to assist you. We are committed to providing friendly, professional, and timely service to ensure you have the best possible shopping experience.
If you contact us regarding an existing order, please include your order number in your message so we can assist you as quickly as possible.
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (CST)
Saturday – Sunday: Closed
We aim to respond to all email inquiries within 24–48 business hours. During holidays or promotional periods, response times may be slightly longer, and we appreciate your patience and understanding.
Before You Contact Us
For faster assistance, we recommend including the following information in your message whenever applicable:
- Your full name
- Order number
- The email address used to place the order
- A detailed description of your question or concern
- Photos of the item, if your inquiry is related to a product issue
Providing these details will help us resolve your request as efficiently as possible.
We're Here to Help
Your satisfaction is our priority. Thank you for choosing DOKIMIU. We appreciate your trust and look forward to assisting you whenever you need support.
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