Payment Terms

At DOKIMIU, we are committed to providing a secure, convenient, and transparent payment experience.

Please review the following payment terms before placing your order.

Accepted Payment Methods

DOKIMIU accepts secure payment methods available through our checkout process.

Available payment methods may include:

  • Visa;
  • Mastercard;
  • American Express;
  • Discover;
  • PayPal;
  • Apple Pay;
  • Google Pay;
  • Shop Pay.

Available payment options may vary depending on:

  • Your location;
  • Your device;
  • Your browser;
  • Payment provider availability.

The payment methods displayed during checkout are the official payment options available for your order.

All payments must be successfully authorized and completed before an order can be processed or shipped.

Payment Security

Your payment security is important to us.

All transactions placed on DOKIMIU are processed through secure and encrypted payment gateways using industry-standard security technologies designed to protect your personal and payment information.

DOKIMIU does not store your complete credit or debit card information on our servers.

Payment details are securely processed by authorized third-party payment providers according to their security standards and privacy practices.

Payment Authorization

When you place an order, your payment method will be authorized and charged after your order has been successfully submitted.

Payment authorization must be completed before order fulfillment begins.

If your payment cannot be authorized or is declined, your order will not be processed.

If you experience payment issues, please:

  • Confirm your payment information;
  • Check with your bank or payment provider;
  • Try another available payment method.

Order Confirmation

After your payment has been successfully completed, you will receive an order confirmation email containing your order details.

Your confirmation email may include:

  • Order number;
  • Purchased products;
  • Order amount;
  • Shipping information.

If you do not receive a confirmation email within a reasonable period, please check your spam or junk folder before contacting our customer support team.

Pricing & Currency

All prices displayed on our website are shown in the currency selected on the storefront.

The final amount displayed during checkout may include:

  • Product price;
  • Shipping fees;
  • Applicable taxes;
  • Promotional discounts.

Applicable taxes and shipping fees, if any, will be calculated and displayed during checkout before your payment is completed.

If your payment is processed in a different currency, your bank or payment provider may apply currency conversion rates or additional fees.

These charges are determined by your financial institution and are outside of DOKIMIU’s control.

Promotional Discounts

Promotional codes and special discounts must be entered during checkout before payment is completed.

Unless otherwise stated:

  • Only one promotional offer may be applied per order;
  • Discounts cannot be applied after an order has been placed;
  • Promotional discounts cannot be exchanged for cash.

Payment Verification

For your protection and to help prevent fraudulent transactions, some orders may require additional payment verification.

Verification may be requested if:

  • Payment information cannot be confirmed;
  • The transaction appears unusual;
  • Additional security checks are required.

If additional verification is needed, our customer support team will contact you using the email address provided with your order.

Failure to complete verification may result in order delay or cancellation.

Refunds

If a refund is approved according to our Return and Refund Policy, it will be issued to the original payment method used during checkout.

Refund processing times may vary depending on:

  • Your bank;
  • Credit card issuer;
  • Payment provider.

Once DOKIMIU submits an approved refund, the time required for funds to appear in your account is determined by your payment provider.

Contact Us

If you have any questions regarding payments or encounter any issues during checkout, please contact us:

DOKIMIU

Email:
info@dokimiu.com

Phone:
+1 332-245-8169

Address:
360 E 65th St
New York, NY 10065
United States

We are committed to providing a safe, secure, and reliable payment experience for every customer.